Privacy Policy

The Dreaded Hollow

The Dreaded Hollow respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how your information is collected, used, and safeguarded when you visit this website or engage with services and custom orders.

Information Collected

When you interact with The Dreaded Hollow, you may be asked to provide personal information such as your name, email address, and details relevant to bookings, enquiries, or custom orders. This information is collected only when you choose to provide it, such as through contact forms or direct communication.

How Your Information Is Used

Your information is used solely to:

• Respond to enquiries and booking requests

• Discuss services or custom orders

• Process payments

• Communicate relevant updates related to your request or appointment

Your information will never be sold, rented, or shared for marketing purposes.

Website Hosting

This website is hosted by Squarespace. Squarespace may collect data such as IP address, browser type, and usage information through standard website analytics and cookies. This data is used to maintain site functionality and improve user experience. Squarespace stores data securely in accordance with their privacy practices.

Payments

Payments made through this website are securely processed by Stripe. The Dreaded Hollow does not store or have access to your full payment details. Stripe handles all payment information in accordance with their own privacy and security policies.

Cookies

This website may use cookies to ensure proper functionality and improve performance. You may choose to disable cookies through your browser settings if you prefer.

Data Security

Reasonable steps are taken to protect your personal information from loss, misuse, or unauthorised access. Information is retained only for as long as necessary to provide services or meet legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting The Dreaded Hollow directly.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please get in touch via the Contact section of the website or by email.